Shipping policy
Effective Date: September 12, 2026
Welcome to Rakshit Electronics. We are committed to providing a smooth, reliable, and convenient shopping experience to all our customers. This Shipping Policy explains how orders placed through rakshitelectronics.com are processed, shipped, delivered, and handled in case of delays or delivery-related issues.
By placing an order on our website, you acknowledge and agree to the terms mentioned in this Shipping Policy.
1. About Rakshit Electronics
Website: rakshitelectronics.com
Business Name: Rakshit Electronics
Email: rakshitelectronics2026@gmail.com
Phone: 9339297084
Address: Jadabbati, Maju, Howrah, West Bengal – 711414, India
Business Category: Electronics
GST No.: 19CQXPR6768R1ZZ
Rakshit Electronics offers electronics and related products through its online store. We work with trusted logistics and delivery partners to ensure that orders are dispatched and delivered as efficiently as possible.
2. Order Processing Time
After an order is successfully placed and payment or order confirmation is received, our team begins processing the order.
Orders are generally processed within 1–3 business days. Business days normally exclude Sundays and public holidays.
Order processing may include:
- Verification of customer and order details
- Product availability confirmation
- Quality and packaging inspection
- Invoice preparation
- Secure packaging
- Handover to the shipping or courier partner
Orders may occasionally require additional processing time because of product availability, order verification, technical issues, high order volumes, promotional campaigns, or other unforeseen circumstances.
Customers will generally receive shipping or tracking information once the order has been dispatched.
3. Estimated Delivery Time
Delivery time depends on the destination, courier service, product availability, and other logistical factors.
The estimated delivery timeframe after dispatch is generally:
- West Bengal: Approximately 2–5 business days
- Metro and major Indian cities: Approximately 3–6 business days
- Other locations in India: Approximately 4–8 business days
- Remote or difficult-to-reach locations: Approximately 5–12 business days
These are estimated timeframes and are not guaranteed delivery dates.
Delivery may take longer during weekends, public holidays, festivals, promotional periods, extreme weather conditions, natural disasters, transportation disruptions, courier delays, or other circumstances beyond our reasonable control.
4. Shipping Coverage
Rakshit Electronics primarily ships products across India.
Delivery availability may vary depending on the product, destination PIN code, courier service, and logistical restrictions.
Before placing an order, customers should provide a complete and accurate shipping address, including:
- Full name
- House/building number
- Street/locality
- Village/town/city
- District
- State
- PIN code
- Valid phone number
If a particular PIN code is not serviceable, the customer may be contacted to discuss available delivery options or possible cancellation.
5. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before the customer completes the order.
Shipping fees may vary based on:
- Delivery location
- Product size and weight
- Courier charges
- Order value
- Promotional offers
- Special shipping campaigns
- Other logistical factors
From time to time, Rakshit Electronics may provide free shipping or discounted shipping as part of promotional offers. Such offers will be subject to the specific terms displayed on the website.
6. Cash on Delivery Orders
Where Cash on Delivery (COD) is available, customers may select COD as a payment option during checkout.
COD availability may depend on the customer's PIN code, courier service, product, order value, and other operational factors.
Customers placing COD orders are expected to provide a valid phone number and accurate delivery details and should remain available to receive the shipment.
If a customer refuses a genuine COD order without a valid reason, repeated refusal or repeated non-acceptance of orders may affect the customer's ability to place future COD orders.
7. Order Confirmation
After an order is placed successfully, customers may receive an order confirmation through the contact details provided during checkout.
Customers should carefully review their order information, including:
- Product name
- Quantity
- Shipping address
- Phone number
- Payment method
- Order value
If any information is incorrect, customers should contact Rakshit Electronics as soon as possible.
Once an order has been processed or dispatched, changes to the shipping address or order details may not always be possible.
8. Shipment Tracking
Once an order has been dispatched, tracking information may be provided to the customer where available.
Customers can use the tracking details to monitor the shipment's progress through the applicable courier service.
Tracking information may take some time to become active after the shipment is handed over to the courier.
In some situations, courier tracking information may temporarily show no movement even though the package is in transit. Customers are requested to allow reasonable time for tracking updates.
9. Delivery Attempts
Courier partners generally make multiple delivery attempts depending on their operational procedures.
Customers should ensure that someone is available at the provided delivery address to receive the package.
Delivery may fail because of:
- Incorrect or incomplete address
- Incorrect phone number
- Customer unavailable
- Customer refusing the package
- PIN code/serviceability issues
- Inability to contact the customer
- Customer requesting repeated delivery changes
- Local courier restrictions
If an order is returned to us because of customer-related delivery failure, additional shipping or re-delivery charges may apply if the customer requests another shipment.
10. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
Rakshit Electronics will not be responsible for delays, failed deliveries, or returned shipments caused by an incorrect, incomplete, or outdated address provided by the customer.
If you notice an error in your shipping address after placing an order, contact us immediately at:
Email: rakshitelectronics2026@gmail.com
Phone: 9339297084
We will make reasonable efforts to update the address before dispatch, but an address change cannot be guaranteed after the order has entered the shipping process.
11. Delayed Shipments
Although we work to dispatch and deliver orders within the estimated timeframe, delays may sometimes occur.
Possible causes include:
- Courier network issues
- Weather conditions
- Natural disasters
- Public holidays
- Festival-season demand
- Transportation disruptions
- Local restrictions
- Incorrect address information
- Customer unavailability
- High order volumes
- Unexpected logistical problems
A delay does not automatically qualify an order for cancellation, refund, or compensation.
If your order appears significantly delayed, please contact our customer support team with your order details so that we can review the shipment status.
12. Lost or Missing Shipments
If tracking information indicates that a shipment has been lost, unusually delayed, or cannot be located, customers should contact Rakshit Electronics.
We may coordinate with the courier or logistics partner to investigate the shipment.
Resolution may depend on the courier's investigation and applicable shipping procedures.
Customers should not place a duplicate order solely because the original shipment appears delayed without first contacting our support team.
13. Damaged Packages
Customers are encouraged to inspect the outer packaging at the time of delivery.
If the package appears severely damaged, opened, tampered with, or otherwise compromised, customers should:
- Take clear photographs or videos of the package.
- Record the condition of the packaging before opening it.
- If appropriate, notify the delivery person of the issue.
- Contact Rakshit Electronics as soon as possible.
- Provide the order number and relevant photographs/videos.
For electronics products, keeping the original packaging, labels, accessories, invoices, and other included materials may be important for investigating a shipping-related complaint.
A damaged outer package does not automatically establish that the product inside is damaged. Each case may be reviewed individually.
14. Product Damage During Transit
If an electronic product appears to have been damaged during transportation, customers should contact us promptly after delivery.
Please provide:
- Order number
- Customer name
- Contact number
- Product name
- Description of the issue
- Clear photographs
- Unboxing video, where available
- Photographs of the shipping package and shipping label
Our team may review the information and coordinate with the courier or relevant service team.
Any resolution will be subject to product-specific terms, our return/refund policy, warranty conditions where applicable, and the outcome of the investigation.
15. Unboxing Video Recommendation
For electronics products, we strongly recommend recording a continuous unboxing video from the moment the sealed package is opened.
An unboxing video can help establish the condition of:
- Outer packaging
- Shipping label
- Product box
- Product itself
- Accessories
- Included components
While an unboxing video may be helpful when investigating a complaint, its absence does not necessarily mean that a legitimate issue cannot be reviewed. Each case will be considered based on the available information.
16. Partial Shipments
In certain circumstances, products from the same order may be shipped separately.
This can happen because of:
- Product availability
- Warehouse location
- Product size or weight
- Courier limitations
- Operational requirements
If an order is split into multiple shipments, customers may receive separate tracking information.
Customers should not assume that a missing item has been omitted permanently simply because another item has already been delivered.
17. Delivery to Remote Locations
Deliveries to remote, rural, difficult-to-access, or restricted locations may require additional time.
Courier availability can vary by PIN code.
If a courier partner cannot deliver directly to the provided address, an alternative delivery arrangement may be suggested where reasonably possible.
Additional charges may apply in exceptional cases where special delivery arrangements are requested.
18. International Shipping
Unless specifically stated otherwise on the website, Rakshit Electronics currently focuses on deliveries within India.
International shipping is not automatically available for all products.
Customers should contact us before placing an international order to confirm whether shipping to a particular country is possible.
Any international shipment, if offered, may be subject to additional shipping charges, customs duties, import taxes, documentation requirements, and destination-country regulations.
19. Customs, Taxes, and Regulatory Requirements
For domestic orders within India, applicable taxes are generally incorporated into the product pricing or invoice as required by applicable laws.
Customers are responsible for providing accurate information required for delivery and order processing.
For any shipment where additional government charges, duties, or regulatory requirements apply, the customer may be responsible for such charges unless otherwise stated.
20. Cancellation After Dispatch
Customers should contact Rakshit Electronics as quickly as possible if they wish to cancel an order.
Cancellation requests may be considered before the order is processed or dispatched, subject to our cancellation terms.
Once an order has been dispatched, cancellation may not be possible.
If a customer refuses a dispatched shipment, the order may be returned to us. Any refund or re-shipping decision will be handled according to our applicable cancellation, return, and refund policies.
21. Returned Shipments
A shipment may be returned to Rakshit Electronics when:
- The address is incorrect
- The customer is unavailable
- The customer refuses delivery
- The courier cannot service the destination
- The phone number is unreachable
- Delivery attempts are unsuccessful
- The customer does not collect the shipment
- Other courier-related reasons apply
If a shipment is returned due to circumstances caused by the customer, additional shipping costs may be applicable if re-delivery is requested.
22. Address and Contact Information
Customers should ensure that the phone number provided during checkout remains active until delivery is completed.
Courier partners may contact customers regarding:
- Delivery timing
- Address clarification
- Delivery instructions
- PIN code issues
- Failed delivery attempts
Rakshit Electronics cannot guarantee successful delivery if the customer provides an incorrect or unreachable contact number.
23. Business Holidays
Orders may take longer to process during public holidays, festivals, weekends, promotional events, and periods of exceptionally high order volume.
Estimated delivery timelines should therefore be treated as approximate rather than guaranteed.
24. Changes to Shipping Policy
Rakshit Electronics reserves the right to update, modify, or revise this Shipping Policy when necessary.
Changes may be made to reflect:
- Business operations
- Courier arrangements
- Legal requirements
- Shipping charges
- Service availability
- Delivery procedures
- Customer service improvements
Any updated version will be published on rakshitelectronics.com.
Customers are encouraged to review this page periodically for the latest information.
25. Contact Us
If you have any questions regarding shipping, delivery, tracking, delayed orders, or shipment-related concerns, please contact Rakshit Electronics.
Rakshit Electronics
Website: rakshitelectronics.com
Email: rakshitelectronics2026@gmail.com
Phone: 9339297084
Address: Jadabbati, Maju, Howrah, West Bengal – 711414, India
GST No.: 19CQXPR6768R1ZZ
We will make reasonable efforts to assist customers and provide appropriate information regarding their shipment.
26. Final Shipping Disclaimer
All delivery timelines provided by Rakshit Electronics are estimates and may vary depending on the destination, courier service, product availability, weather, public holidays, transportation conditions, and other circumstances beyond our reasonable control.
Placing an order means that the customer acknowledges the possibility of reasonable shipping and delivery delays.
Rakshit Electronics is committed to processing orders responsibly, packaging products securely, working with appropriate delivery partners, and assisting customers with genuine shipping-related concerns.
For the most accurate information regarding a specific order, customers should contact our support team using the contact details provided above.