Privacy policy
Effective Date: September 12, 2026
Welcome to Rakshit Electronics. This Privacy Policy explains how rakshitelectronics.com (“Website”, “we”, “us”, or “our”) collects, uses, stores, protects, and discloses information when you visit our website, browse our products, create an account, place an order, contact us, or otherwise use our services.
We respect your privacy and are committed to protecting your personal information. By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
1. Business Information
Business Name: Rakshit Electronics
Website: rakshitelectronics.com
Email: rakshitelectronics2026@gmail.com
Phone: 9339297084
Address: Jadabbati, Maju, Howrah, West Bengal – 711414, India
GST No.: 19CQXPR6768R1ZZ
Business Category: Electronics
For any privacy-related question, concern, or request, you may contact us using the email address or phone number provided above.
2. Information We Collect
When you interact with our website, we may collect certain information that is necessary to provide our products and services.
Personal Information
Depending on how you use our website, we may collect information such as:
- Full name
- Billing address
- Shipping address
- Email address
- Mobile or telephone number
- Order details
- Product preferences
- Payment-related information
- Account information, if you create an account
- Information provided when contacting customer support
- Any other information you voluntarily provide to us
We collect only information that is reasonably necessary for operating our online store, processing orders, providing customer support, and improving our services.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- Approximate location information
- Referring website
- Pages visited
- Time spent on pages
- Website interactions
- Date and time of access
- Device identifiers and similar technical information
This information helps us understand how visitors use our website and allows us to improve website performance, security, and functionality.
3. Information Collected During Orders
When you place an order through rakshitelectronics.com, we may collect information required to process and deliver your purchase.
This may include your name, phone number, email address, billing information, delivery address, purchased products, order value, and other information required to fulfill your order.
We may use this information to:
- Confirm your order
- Process your purchase
- Arrange product delivery
- Provide order updates
- Contact you regarding your order
- Handle returns, refunds, replacements, or cancellations
- Provide customer support
- Maintain transaction and business records
4. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Rakshit Electronics generally does not need to directly store complete payment-card information when payment processing is handled by an authorized third-party payment provider.
Depending on the payment method selected, you may be redirected to or interact with a third-party payment platform. Such providers may collect and process payment information according to their own privacy policies and terms.
We recommend reviewing the privacy policy of the relevant payment service before completing a transaction.
5. Cash on Delivery
If you select Cash on Delivery (COD), we may collect and use your name, phone number, shipping address, order details, and other necessary information to verify and fulfill your order.
We may contact you by phone, SMS, WhatsApp, email, or other available communication methods to confirm your order or delivery information.
6. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
- Processing and fulfilling orders.
- Delivering products to the address provided.
- Confirming orders and payments.
- Providing customer service.
- Responding to questions and requests.
- Processing returns, refunds, cancellations, and replacements.
- Improving our website and shopping experience.
- Preventing fraudulent or unauthorized transactions.
- Maintaining website security.
- Troubleshooting technical issues.
- Understanding customer preferences and website usage.
- Sending service-related communications.
- Providing promotional communications where legally permitted.
- Maintaining business, accounting, tax, and transaction records.
- Complying with applicable laws and legal requirements.
We do not use personal information for purposes that are unrelated to the operation of our business unless permitted by applicable law or you have provided appropriate consent.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies are small data files stored on your device when you visit a website. They may help us remember preferences, understand website traffic, maintain shopping-cart functionality, and improve website performance.
Cookies may be used for purposes such as:
- Essential website functionality
- Shopping-cart operation
- Website analytics
- Remembering user preferences
- Security
- Performance monitoring
- Marketing and advertising, where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
8. Analytics and Website Performance
We may use analytics or similar technologies to understand how visitors interact with our website.
Analytics information may help us determine which pages are visited, how customers navigate the website, which products receive interest, and whether our website is functioning properly.
Analytics providers may collect technical information according to their own privacy policies.
9. Marketing and Promotional Communications
With appropriate consent or where otherwise permitted by applicable law, we may use your contact information to communicate information about products, offers, discounts, promotions, or other services.
Marketing communications may be delivered through email, SMS, telephone, WhatsApp, or other communication channels.
You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option in the relevant communication.
Please note that even after opting out of marketing communications, we may still send essential service communications relating to an existing order, account, transaction, delivery, refund, or other necessary business matter.
10. Sharing of Information
We do not sell or rent your personal information as a standalone product.
However, we may share necessary information with trusted third parties when required to operate our business and provide services to you.
These parties may include:
- Payment processors
- Courier and delivery partners
- Logistics providers
- Website hosting providers
- Shopify or other ecommerce service providers
- Analytics providers
- Marketing service providers
- Customer-support service providers
- Fraud-prevention and security providers
- Professional advisors
- Government authorities or law-enforcement agencies when legally required
We aim to share only information that is reasonably necessary for the relevant service or legal requirement.
11. Third-Party Services
Our website may contain links, integrations, payment options, applications, or services provided by third parties.
Third-party services operate independently and may have their own privacy policies, terms, and data practices.
Rakshit Electronics is not responsible for the privacy practices of independent third-party websites or services that you access through links or integrations on our website.
We encourage you to review their privacy policies before providing personal information.
12. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include appropriate technical, administrative, and organizational safeguards.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, taxation, dispute resolution, fraud prevention, legal compliance, and legitimate business requirements.
The length of time information is retained may depend on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.
14. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to certain personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
- Ask questions about how your information is used.
- Raise concerns regarding our handling of personal information.
To exercise an applicable privacy right, contact us using the details provided in this Privacy Policy.
We may need to verify your request before taking action to protect against unauthorized access to personal information.
15. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
16. Fraud Prevention and Security
We may use customer and transaction information to detect, prevent, and investigate suspicious activity, fraudulent orders, unauthorized transactions, abuse of promotions, or other activities that could harm our customers or business.
We may share relevant information with payment providers, logistics partners, security services, or authorities when reasonably necessary to prevent fraud or comply with legal obligations.
17. Communications
When you provide your phone number or email address, we may use it to communicate with you regarding:
- Order confirmation
- Payment status
- Shipping and delivery
- Cancellation
- Return or refund requests
- Product replacement
- Customer-service requests
- Account-related matters
- Important website or service updates
These communications may be necessary for providing our services.
18. Changes to Your Information
If you believe that information associated with your order or account is incorrect, you may contact us and request an appropriate correction.
We may ask for reasonable information to verify your identity or order before making changes.
19. Data Transfers
Some third-party service providers used by ecommerce businesses may process information on servers or systems located outside your state or country.
Where personal information is transferred or processed by third-party providers, we expect such providers to handle information in accordance with applicable contractual, security, and privacy requirements.
20. Legal Disclosure
We may disclose personal information where we reasonably believe disclosure is necessary to:
- Comply with applicable laws or regulations.
- Respond to a valid legal request.
- Protect our legal rights.
- Investigate suspected fraud or abuse.
- Protect the safety of customers, employees, or other individuals.
- Enforce our terms, policies, or agreements.
- Protect the security and integrity of our website.
21. Business Transfers
If Rakshit Electronics or its assets are involved in a merger, acquisition, restructuring, sale, or other business transaction, customer information may be transferred as part of that transaction, subject to applicable laws and reasonable privacy protections.
22. Third-Party Advertising
Where applicable, third-party advertising or marketing technologies may use cookies, pixels, or similar technologies to understand website activity and provide relevant advertisements.
Such third parties may process information according to their own privacy policies.
You may be able to manage certain advertising preferences through your browser, device settings, or the relevant advertising platform.
23. Accuracy of Information
We request that customers provide accurate and current information when placing an order or contacting us.
Providing incorrect delivery details, contact information, or other required information may result in delayed delivery, unsuccessful delivery, order cancellation, or difficulty providing customer support.
Customers are responsible for ensuring that information supplied to us is accurate to the best of their knowledge.
24. External Links
Our website may contain links to third-party websites, social media platforms, applications, or other online services.
These websites are not necessarily operated or controlled by Rakshit Electronics.
Once you leave our website, the privacy practices of the external website will apply. We recommend reviewing the privacy policy of every third-party website you visit.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or services.
When we make changes, we may update the “Effective Date” displayed at the beginning of this policy.
We encourage customers to review this Privacy Policy periodically to remain informed about how personal information is handled.
26. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact Rakshit Electronics.
Rakshit Electronics
Website: rakshitelectronics.com
Email: rakshitelectronics2026@gmail.com
Phone: 9339297084
Address: Jadabbati, Maju, Howrah, West Bengal – 711414, India
GST No.: 19CQXPR6768R1ZZ
We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate timeframe.
27. Consent
By using rakshitelectronics.com, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, stored, and disclosed as described above.
If you do not agree with this Privacy Policy, please discontinue use of the website and services.